Last updated: 29-06-2024

At Rogzi, we strive to provide you with an excellent shopping experience. This Shipping & Delivery Policy outlines the terms and conditions regarding the shipping and delivery of your orders placed on Rogzi.com.

1. Processing Time

• • All orders are processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation email Max it can go to 7 Days in worst Case scenario.

• • You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates

• • Shipping charges for your order will be calculated and displayed at checkout.

• • Delivery estimates vary depending on your location and the shipping method selected:
    
    • • Standard Shipping: Free
    • • Express Shipping: 40INR

3. Shipping Locations

• • We currently ship to India. If you do not see your location listed, please contact us to check if we can accommodate your request.

4. Shipment Confirmation and Order Tracking

• • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

• • Rogzi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages and Issues

• • Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

7. International Shipping

• • We offer international shipping to most countries. Shipping rates and delivery times vary based on location and shipping method.

8. Delays

• • Please note that delivery delays can occasionally occur due to unforeseen circumstances such as weather conditions, customs processing delays, or other events beyond our control.

Contact Us

If you have any questions or concerns about our Shipping & Delivery Policy, please contact us at customercare@rogzi.com